Glencoe Holidays

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Frequently Asked Questions

Q: Is the helicopter in this photo real?
A: Yes, the pier is mentioned as a landing site in a couple of flying guides. We get quite a lot of helicopters landing and even more passing over the sea loch in front of us. Connel airport is around 15 miles away and is a popular refuelling point. The helicopter in the photo phoned ahead and said when they were going to land and so we were ready with a camera.

Q: Are dogs welcome?
A: Yes, well behaved dogs are welcome in our accommodation. It helps to let us know when you book. Sometimes depending on the property we ask for a nominal charge to help cleaning. In the Hotel dogs are not allowed in the restaurant area but they are allowed in the Captain's bar which also serves meals.

Q: Are children welcome?
A: Yes, they are very welcome.

Q: Is there Wifi broadband and is it everywhere?
A: We have fast-fibre to premises broadband, free to use for guests!

Q: Are you open all year?
A: The Hotel is open for accommodation and food and drinks every day apart from a couple days around Christmas. The Waterfront Lodges are open all year as are Wildwood Farmhouse and Glenachulish Bay Cottage, and the Beach Houses.

Q: Are you open to non-residents for food and drink?
A: Yes, we are very much open as a bar, restaurant, and coffee shop to everyone.

Q: Can you call in and have just a coffee or drink?
A: Yes, we are very much open for just a coffee or a drink, or a snack or a five-course meal.

Q: When do you serve food?
A: Breakfast is served 8am till 10.00am and is available to both residents of the Hotel and lodges and also to non-residents. Snacks are then served until 12 noon and then from 12 noon lunch is served in the Captains bar until 3pm. From 5:30pm, dinner is served in both the Captain's Bar and the Seafood Restaurant until 8:30pm. We always recommend booking to avoid disappointment!

Q: Can I launch a boat there?
A: Yes, we have a launching slip for small boats. You must phone ahead to check that it is ok to launch, however. We accept no liability for any damage.

Q: Do I have to book a table?
A: Both the restaurant and Captain's bar do get very busy and sometimes they are full. Booking is advisable and guarantees a table. Large parties should always book, and depending on the size of the party we may also ask for a pre-order to ensure you have great service and a delicious meal!

Q: Can I book online?
A: Yes, we have a live booking button on this website for the hotel bedrooms and a live booking button on www.glencoeholidays.co.uk for self-catering bookings. Our email address is stay@hollytreehotel.co.uk and our telephone number is 01631 740292 for any questions or to make a booking.

Q: Do you have any job vacancies?
A: We sometimes have job vacancies for waiters, cleaners, and chefs. We can usually provide accommodation. Keep an eye on our Facebook page for updates!

Q: Do you have car parking and is it free?
A: Yes, we have a large car park and parking is free of charge.

Q: Do you accept credit cards?
A: Yes, we take all major credit cards, except American Express.

Q: Are there any local taxi's?
A: Alistair’s Taxis are a local company and can be contacted on 01855 811 136.